Shipping policy

We are unable to cancel or change your order after it is placed.

 

After order is placed, you will be sent a confirmation email. Once an order has been shipped, you will receive an email with a tracking number.

Orders vary in processing time. 

Pre-orders will ship during the dates listed on the TERMS & CONDITIONS, at time of purchase.

Orders with multiple items may require extra processing time.

Shipping typically takes 10-15 business days once the package is picked up, but delays from the courier can happen. We use a variety of carriers to ensure your package gets to you.

We ship to the address provided by the customer, and we are not responsible for lost or missing orders due to an incorrect shipping address provided. 

Customer is responsible for re-delivery fee. 

 

Total Delivery Time = Processing Time + Shipping Time

Processing Time

Generally speaking, it will need 3-5 business days of processing time before shipping out the items:
Customized products require longer processing time, and customization can generally be completed within 5 days.

 

Shipping Time

Standard Shipping: 10-15 business days of shipping time

 

Estimated delivery time

Country/Region	Processing time	Shipping Time
United States	3-5 business days	7-15 Business days
Canada	3-5 business days	8-17 Business days
Australia	3-5 business days	10-15 Business days
United Kingdom	3-5 business days	10-15 Business days
Other	3-5 business days	10-15 Business days

Shipping Fee

Please see the checkout page for details. Shipping costs vary in different regions.

 

DELIVERY

If you want to track your order, please click Track Order for information.

 

SHIPPING DELAYS

Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures, or other causes.